Privacy Policy - Lessons London

Last updated: August 2026

1. Introduction

Lessons London (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which require businesses to clearly explain how personal data is used and stored.

Lessons London Ltd is the data controller responsible for your personal information. This policy explains how we collect, use, and protect your data when you shop with us or visit our website.

2. Who We Are

Lessons London is an independent knitwear brand.

If you have any questions about this policy or your data, you can contact us at:

Email: customercare@lessonslondon.com
Business Name: Lessons London Ltd

Registered Office:
Lessons London Ltd
124 City Road, London
England
EC1V 2NX

Registered in England and Wales No. 16872716

For privacy‑related questions, you can also contact privacy@lessonslondon.com

3. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide

Name
Email address
Billing and shipping address
Phone number
Order details and purchase history

b. Information collected automatically

IP address
Device and browser type
Pages visited and interactions on the site
Cookies and tracking data

This type of data collection is standard for ecommerce websites and must be disclosed under UK GDPR transparency requirements.

Our website is not intended for individuals under 18, and we do not knowingly collect data from children.

4. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve our website and user experience
Send updates or marketing emails (only where you have opted in)
Prevent fraud and ensure website security

We only use your data where we have a lawful basis, such as: Contract (order fulfilment), Consent (marketing), Legitimate Interest (site improvement), 

and Legal Obligation (accounting and tax).

5. Sharing Your Information

We may share your data with trusted third parties necessary to operate our business, including:

Payment providers (e.g. Stripe, PayPal)
Delivery and courier services
Website and hosting providers (e.g. Wix)
Email marketing platforms

These providers only process your data to perform services on our behalf and are required to keep it secure.

6. International Data Transfers

Some of our service providers may process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data Retention

We retain your personal data only for as long as necessary, including:

To fulfil orders and legal obligations
For accounting and tax purposes
To resolve disputes

After this, your data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time (for marketing)
Request transfer of your data

To exercise any of these rights, please contact us at the email above.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).

9. Cookies

We use cookies and similar technologies to:

Improve website functionality
Understand how visitors use the site
Support marketing and analytics

You can control or disable cookies through your browser settings.

10. Marketing Communications

If you subscribe to our newsletter, we may send occasional updates about:

New releases
Limited pieces
Brand updates

You can unsubscribe at any time by clicking the link in our emails.

11. Data Security

We take appropriate technical and organisational measures to protect your data from:

Unauthorised access
Loss or misuse
Disclosure or alteration

However, no online system is completely secure, and we encourage you to take precautions when sharing information online.

12. Third-Party Links

Our website may contain links to other websites.

We are not responsible for the privacy practices of those sites and encourage you to read their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Please check this page periodically for the latest version.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled:

Email: privacy@lessonslondon.com